This is important to us

Customer proximity and top service - the ITW philosophy

Since our founding in 1989, we are on a permanent expansion course. At the same time, however, we never lose sight of the concerns of our customers, and we reckon on basic values ​​that are really important to us.

Read for yourself what we are talking about.

THAT IS REALLY IMPORTANT

INNOVATION AND CUSTOMER SERVICE 

As a medium-sized Austrian company, it is a matter of our concern to stimulate the water market. Only the permanent development of all elements of a sleeping system guarantees the advance in technology, which has made ITW one of the leading manufacturers worldwide. Our research and development is looking for more comfort even with the smallest details.

[Translate to English:] Klaus Wolfsgruber

PERFECT CUSTOMER CARE

ITW sleeping systems are not an off-the-shelf product. We are convinced that every bed has to meet the needs of its users – a claim that big furniture houses and online trade can not do justice to. Only the perfect advice and support on site makes it possible to find an individual solution for the respective requirements. Our satisfied customers are finally the best reference.

[Translate to English:] Kundenbetreuung

INDIVIDUAL SOLUTIONS

We are constantly striving to meet the growing tendency towards individualism with new, innovative sleeping solutions. That is why we offer not only water beds, but also modular sleeping systems in the program. All ITW systems can be combined with one another and enable the individual adaptation to the personal preferences of our customers.

[Translate to English:] Individuelle Schlaflösungen

HIGHTECH “MADE IN AUSTRIA”

Our sleeping systems are manufactured by hand in the ITW factory in Upper Austria and pass through a complex quality assurance system. This gives us a comprehensive guarantee for every ITW product. With the ITW seal of quality, we have established a visible sign for ‟Waterbed Quality – Made in Austriaˮ. Our suppliers must unconditionally meet the ITW quality criteria.

[Translate to English:] Hightech Made in Austria

MARKET LEADER IN WELLNESS

Today, you can find our beds in more than 650 spas, hotels and care facilities in worldwide. References that testify to the high resilience, longevity and ease of care of our sleeping systems and have made us well known beyond Austria's borders. Our extensive experience in the field of wellness benefits all ITW customers in the context of product development.

[Translate to English:] Weltweit in Thermen und Hotels

MEDICINALLY UP TO DATE

Developing the right products for the market is our top priority. This is why we started working closely with recognized specialists early on. Whether in the areas of sports, care or medicine, we constantly put our sleep systems to the test of the latest scientific findings and the practical orientation.

[Translate to English:] Medizinisch am neuesten Stand
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